Need help?
Start here.
This is where to start if you need answers, help with service, membership guidance, or a real person who can point you in the right direction without the usual runaround.
Call for immediate help
Best for active service questions, scheduling issues, or anything time-sensitive.
Phone
(585) 955-3196
Email for detail-heavy requests
Best for billing questions, membership questions, and anything that needs context.
info@go-grizzly.com
Service footprint
We work across the Greater Rochester area with Prime support centered around our active service zones.
Coverage
Rochester, Chili, Spencerport, Ogden, Brockport, Churchville, Riga, Gates, Bergen, LeRoy, Henrietta, Greece, Brighton, Pittsford
How we can help
Start here.
Use the form for membership questions, pricing, billing, service details, or anything that needs a thoughtful reply from the team.
Good fit for this form
Membership questions, service planning, billing questions, start dates, or general support.
Better to call
Anything urgent, time-sensitive, or tied to an active service visit.
Support note
The more detail you include, the faster we can route your message to the right person.
Message the team
Tell us what you need.
We typically reply within 1 business day.